cek333 Privacy Policy

cek333 collects personal data about you in three primary ways: information you provide directly when registering or interacting with the platform, information generated automatically through your use of the platform, and information received from third-party payment and identity verification providers.

1.1 Registration Data

When you create a cek333 account, we collect the following information:

• Full legal name
• Date of birth (for age verification — 18+ requirement)
• Email address
• Bangladesh mobile number
• Preferred payment method (bKash number, Nagad number, or bank account details)
• Username and encrypted password (passwords are hashed; we never store plaintext passwords)

1.2 Identity Verification (KYC) Data

To comply with our platform's responsible gaming and anti-fraud obligations, cek333 may request identity verification documents at registration or before processing your first withdrawal. KYC data collected may include:

• Government-issued photo ID (National ID card, passport, or driving licence)
• Proof of address (utility bill or bank statement issued within the past 90 days)
• Payment method ownership confirmation (bKash or Nagad account screenshot, bank statement)
• Selfie or liveness photograph for in-person ID matching

1.3 Transaction Data

cek333 automatically records all financial transactions associated with your account, including: deposit amounts, dates, and payment reference numbers; withdrawal requests, amounts, and processing outcomes; bonus credits, wagering activity, and any adjustments made by the platform team. Transaction records are retained for regulatory and audit purposes.

1.4 Technical & Usage Data

When you access the cek333 platform, our servers automatically log the following technical data:

1.5 Communications Data

If you contact cek333 via email or live chat, we retain records of those communications, including the content of your messages, timestamps, and any resolution notes. This data is used for quality assurance, dispute resolution, and improving the cek333 support experience.

cek333 processes your personal data only for legitimate, clearly defined purposes. We do not use your data for purposes beyond those described in this Privacy Policy without first obtaining your explicit consent or updating this policy with reasonable notice.

2.1 Account Management

Your registration data is used to create and maintain your cek333 player account, verify your identity and age (18+ requirement), process logins and account recovery requests, and manage your account settings and preferences.

2.2 Payment Processing

Transaction and payment data is processed to execute deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, Mastercard, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, and Sonali Bank. Payment data is shared with your chosen payment provider only to the extent necessary to complete the requested transaction.

2.3 Responsible Gaming Monitoring

Session data and gameplay activity are analysed to support responsible gaming obligations. This includes monitoring for patterns associated with problem gambling, enforcing deposit limits and session timers set by the player, and triggering responsible gaming interventions where activity suggests a player may be at risk. This processing is a core platform responsibility and is not optional.

2.4 Fraud Prevention & Security

IP addresses, device fingerprints, and transaction patterns are analysed by cek333's security systems to detect and prevent: duplicate account registration, unauthorised account access, bonus abuse, money laundering activity, and collusion or use of prohibited betting software. Where fraud or criminal activity is detected, data may be shared with law enforcement authorities as required by law.

2.5 Platform Improvement & Analytics

Anonymised and aggregated usage data (pages visited, game preferences, session lengths) is used to improve the cek333 platform experience. This analytics data cannot be used to identify individual players and is retained in aggregate form only.

2.6 Customer Support

Communications data is used by the cek333 support team to respond to your enquiries, resolve disputes, and improve the quality of customer service. Support records may be reviewed internally for training and quality assurance purposes.

2.7 Marketing Communications

Where you have explicitly opted in to marketing communications at registration or in your account settings, cek333 may send you promotional emails or SMS notifications about new games, bonuses, and seasonal promotions (for example, Eid offers, BPL cricket season promotions, or Pohela Boishakh specials). You can opt out of marketing communications at any time by updating your account preferences or contacting support.

cek333 does not sell your personal data to third parties. We share personal data with external parties only in the specific, limited circumstances described below.

3.1 Payment Service Providers

To process deposits and withdrawals, cek333 shares the minimum necessary payment and identity data with our authorised payment partners including bKash, Nagad, Rocket, Upay, Visa, Mastercard, and partner banks. These providers are contractually bound to handle your data securely and to use it only for the purpose of processing the requested transaction.

3.2 Identity Verification Providers

Where cek333 uses a third-party KYC verification service to process identity documents and liveness checks, your KYC data is shared with that provider only for the purpose of completing the verification. KYC providers are bound by strict data processing agreements and may not use your data for any other purpose.

3.3 Game Studios

Game studios supplying games to the cek333 platform — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi — may receive anonymised session identifiers to enable game launch and game-history retrieval. Full personal data (name, contact details, payment information) is not shared with game studios.

3.4 Legal & Regulatory Disclosure

cek333 may disclose personal data to law enforcement authorities, financial regulators, or other competent government bodies where required to do so by applicable law, court order, or regulatory directive. In such cases, cek333 will disclose only the data specifically requested and will make reasonable efforts to notify the affected player where legally permitted to do so.

3.5 Business Transfers

In the event of a merger, acquisition, or sale of substantially all of cek333's assets, player data may be transferred to the successor entity as part of the business transaction. In such circumstances, cek333 will publish a notice on the platform and, where feasible, notify registered players by email prior to any transfer of data.

cek333 uses cookies and similar local storage technologies to provide a functional, secure, and personalised platform experience. This section explains what cookies we use, why, and how you can manage your cookie preferences.

4.1 What Are Cookies?

Cookies are small text files placed on your device by a website you visit. They allow the website to recognise your device across sessions and to store certain preferences or session state. cek333 uses both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a set period).

4.2 Cookies We Use

4.3 Third-Party Tracking

cek333 does not deploy third-party advertising networks, retargeting pixels, social media tracking scripts, or behavioural profiling trackers on the cek333 platform. The CDN libraries used to render the platform (Bootstrap, Bootstrap Icons, Google Fonts) may load assets from their respective CDN servers, which may set their own performance cookies; however, these do not carry personal identifiers and are not used to track you across other sites.

4.4 Managing Cookies

You can control and delete cookies through your browser settings. Most modern browsers allow you to block all cookies, accept only essential cookies, or review and delete specific cookies. Please note that blocking essential cookies will impair your ability to log in and use the cek333 platform. Detailed instructions for managing cookies are available in your browser's help documentation.

cek333 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected and to comply with applicable legal and regulatory obligations.

5.1 Active Account Data

While your cek333 account is active, your registration data, transaction history, gameplay records, and KYC documents are retained in full. This data is necessary to provide the service, enforce these terms, process withdrawals, and respond to support queries.

5.2 Closed Account Data

Following the closure of a cek333 account — whether voluntarily or by cek333 — personal data is retained for a minimum period of five (5) years from the date of closure. This retention period supports cek333's obligations in relation to anti-money-laundering record-keeping, dispute resolution, and the investigation of fraud or criminal activity connected to the account.

5.3 Marketing Data

Where you have opted in to marketing communications, your marketing preference and contact details are retained until you opt out or request deletion. Following an opt-out, your contact details are removed from marketing lists within 30 days, though they may be retained in suppression lists to ensure you are not inadvertently re-added to marketing campaigns.

5.4 Anonymous Analytics Data

Anonymised and aggregated analytics data (which cannot identify individual players) may be retained indefinitely for the purpose of long-term platform performance analysis and reporting.

5.5 Right to Erasure

You may request the deletion of your personal data at any time. Where cek333 is not legally required to retain the data, deletion will be carried out within 30 calendar days of receiving the verified request. Data that must be retained for regulatory purposes will be retained for the minimum legally required period and then permanently deleted. See Section 6 for details of how to submit a data deletion request.

As a cek333 player, you hold a number of rights over the personal data we hold about you. cek333 is committed to honouring these rights promptly and transparently.

6.1 How to Exercise Your Rights

To exercise any of the rights listed above, contact the cek333 data team at [email protected] with the subject line "Privacy Rights Request". Please include your registered account email address and a brief description of your request. cek333 will acknowledge your request within 5 Bangladesh Standard Time business days and provide a substantive response within 30 calendar days.

6.2 Identity Verification for Rights Requests

To protect your data from unauthorised access, cek333 will verify your identity before processing any rights request. Verification may require you to confirm details only a legitimate account holder would know, or to supply a copy of your registered photo ID. This is a security measure and not a barrier to exercising your rights.

cek333 takes the security of your personal data seriously. We maintain a comprehensive set of technical and organisational measures designed to protect your data against unauthorised access, accidental loss, destruction, or disclosure.

7.1 Technical Measures

• 256-bit SSL/TLS encryption on all pages and API endpoints — all data in transit is encrypted.
• Password hashing using industry-standard algorithms — plaintext passwords are never stored.
• OTP -based two-factor authentication available for all player accounts — strongly recommended for accounts with high transaction volumes.
• Firewall and intrusion detection systems monitoring all inbound and outbound platform traffic in real time.
• Database encryption at rest — stored personal data and payment records are encrypted on disk.
• Regular penetration testing conducted by independent security specialists to identify and remediate vulnerabilities before they can be exploited.

7.2 Organisational Measures

• Access to personal data is restricted to cek333 staff who have a specific, documented need to process that data as part of their role.
• All staff with access to personal data are bound by confidentiality obligations and receive regular data protection training.
• All internal access to player records is logged and subject to periodic audit review.
• cek333 maintains an incident response plan to ensure that any suspected data breach is identified, contained, and reported in a timely manner.

7.3 Data Breach Notification

In the unlikely event of a personal data breach that poses a risk to affected players, cek333 will notify affected users without undue delay and, in any case, within 72 hours of becoming aware of the breach. Notification will be sent to the registered email address on the affected account and will include: a description of the nature of the breach, the categories of data affected, the likely consequences, and the steps cek333 has taken or proposes to take to address the breach.

7.4 Your Responsibility

While cek333 maintains robust security measures on its side, you also play an important role in keeping your account secure. You are responsible for maintaining the confidentiality of your cek333 username and password, for logging out of the platform when using a shared or public device, and for notifying cek333 immediately at [email protected] if you believe your account has been accessed without your authorisation.

If you have any questions, concerns, or complaints about this Privacy Policy or about the way cek333 handles your personal data, please get in touch with us. We take all privacy enquiries seriously and will respond promptly and professionally.

8.1 General Privacy Enquiries

For general privacy-related questions, data subject rights requests, or concerns about how your personal data is being processed, contact the cek333 support and data team at:

Email: [email protected]
Subject line: "Privacy Enquiry" or "Privacy Rights Request"
Response time: within 5 BST business days for acknowledgement; within 30 calendar days for full resolution
Availability: 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6)

8.2 Data Protection Officer

cek333 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and for acting as the primary point of contact for data subjects and regulators on privacy matters. The DPO can be reached via the same contact address above, by marking your correspondence clearly to the attention of the "Data Protection Officer". The DPO will acknowledge all formal DPO-addressed communications within 5 working days.

8.3 Policy Updates

cek333 reserves the right to update or amend this Privacy Policy at any time. When material changes are made, cek333 will publish a notice on the platform homepage and send an email notification to all registered players at least 14 days before the updated policy takes effect. The effective date at the top of this page will be updated to reflect the most recent revision. Continued use of the cek333 platform after the effective date of a revised Privacy Policy constitutes acceptance of the revised terms.

8.4 Governing Language

This Privacy Policy is written in English. In the event of any inconsistency between an English version of this policy and any translated or paraphrased version, the English version shall prevail.

This Privacy Policy was last reviewed and updated on 1 January 2026. If you have any questions about any provision of this Privacy Policy, please contact us at [email protected] before using the platform.